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Your support request

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Where we can reply. Use your account email for account or data requests.

Tell us what happened and what you need. Please leave out passwords, confirmation links, recovery codes and unnecessary private entries or other people’s information. Between 20 and 4,000 characters.

This choice applies to this support request. It does not grant access to your private app journal or change your account-sync settings. Read Privacy & your data.

Prefer email?

Write to support@sanctuarynotes.app. For a technical issue, include your device, app version and what happened. For a data request, say which action you want us to take.

A saved request is confirmation of receipt, rather than a completed fix or deletion. Privacy requests may need ownership verification; the privacy notice explains your rights and response times.